0800 numbers are non-geographic UK phone numbers where the receiver is charged for the call, rather than the caller.
Before 0800 numbers became the norm, freephone calls were made by calling the operator and asking for a company by name. Further modernising the Freephone system, in 2015 Ofcom made all 0800 numbers free from mobile phones as well as landlines.
These numbers can be reached from across the world but are free in the UK for all callers. So, what are the benefits to these?
0800 numbers are generally more memorable than geographic numbers - think how many TV adverts you may have seen whose 0800 numbers have stuck in your head for days!
If you are a smaller business, you will often find yourself competing with much larger companies for the same customers. This can be a daunting task for start-ups and new companies, as the established competition will often look too big to compete with. Fortunately, making use of an 0800-phone number can help level the playing field to your company's benefit! Removing the cost of making a telephone call sends a very clear signal to your customers about the value you place on communicating with them. This in return, makes the customer more incentivised to call you.
At CallReady, we offer a variety of great packages for 0800 numbers - promoting a customer-oriented image and offering your customers a tried and trusted number to call. Find out more about our packages here.
Updated on 1st May 2019