Call Recording

This feature allows you to record your calls taken through your marketing number.

You can either record all your calls, a percentage of calls or even record calls on demand.

All your recordings can be accessed via our online portal.

• Call Recording allows you to keep a backup information taken whilst on your calls.
• This is information can be used for a number of reasons such as:
• Legal backup, To resolve misunderstandings and disputes, Quality control (to ensure staff are dealing with queries correctly) etc.

How it works...