Virtual Switchboard

Virtual Switchboard includes a welcome message, to introduce your company and a list of different department options for the callers to select.

You can also filter one of your options so calls go directly to our Live Call Handling agents ensuring all calls are answered and dealt with in a professional manner.

• A Virtual Switchboard is used by most companies to provide a professional image and positive first impression for callers.
• This service increases efficiency as callers can be directed through to the correct department.
• We can record any message you require for this with male or female voice options.

How it works...