Call Queuing

This feature allows callers to be placed in a queue until you are able to answer their call.

You can add on hold music and apology announcements to let the callers know that their call is recognized and will be answered shortly.

A Queue View system can also be added to this, allowing you to see how many callers are in the queue at any time via an online portal.

• Call Queuing creates a professional first impression for your callers.
• This system is better for your callers than leaving them listing to a ringing tone or reaching a voicemail.
• The ability to add on hold music and apology announcements can brighten up your callers day and begin creating a rapport with them before you've spoken to them.

How it works...